PRIVACY POLICY

Effective Date: May 1, 2026

The Chicago Brand Museum LLC (“The Chicago Brand Museum,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy describes how we collect, use, and safeguard your information.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Information You Provide

  • Name

  • Email address

  • Phone number (if submitted)

  • Billing and payment information (for ticket purchases or event bookings)

  • Any information you submit through forms, surveys, or email communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website or source

This information helps us understand how visitors use our site and improve the experience.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process ticket purchases and reservations

  • Respond to inquiries and provide customer support

  • Send confirmations, updates, and important notices

  • Improve our website, offerings, and visitor experience

  • Communicate about exhibitions, events, and promotions (if you opt in)

  • Comply with legal obligations

3. SHARING OF INFORMATION

We do not sell your personal information.

We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, ticketing platforms, email services)

  • Legal or regulatory authorities, if required by law

  • Service providers supporting website analytics and performance

All third parties are expected to handle your information securely and only for the purposes specified.

4. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Enhance site functionality

  • Analyze traffic and usage patterns

  • Improve performance and user experience

You may adjust your browser settings to refuse cookies, though some features of the site may not function properly.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS & CHOICES

You may:

  • Opt out of marketing emails at any time via the unsubscribe link

  • Request access to or correction of your personal information

  • Request deletion of your personal data, subject to legal obligations

To make a request, please contact us using the information below.

7. CHILDREN’S PRIVACY

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to delete it.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Chicago Brand Museum LLC
2412 S Michigan Avenue,
Chicago, IL 60616
info@thechicagobrandmuseum.com
312.995.9163